Contact Us

Offshore Casinos is an independent research and review site covering offshore casinos that accept US players. If you have a question about how we rank operators, spotted something on the site that looks out of date, or want to flag an issue with one of the casinos we cover, this is the page for it.

What We Can Help With

We're not a casino, we don't process deposits or withdrawals, and we can't intervene in a dispute between you and an operator. What we can do is answer questions about our own content and process, such as:

• How a specific offshore casino earned its position or editorial rating on our site
• Corrections — a bonus term, licensing detail, or payment method that's changed since we last checked it
• General questions about how we research and score offshore casino sites
• Feedback on the site itself, including broken links or unclear information

What We Can't Help With

Because we don't operate any casino ourselves, we're not able to assist with account logins, deposits, withdrawals, bonus disputes, or verification issues on a specific site. For those, you'll need to go directly to the casino's own support team — most offshore operators list live chat or email support on their site. If a withdrawal is delayed or a dispute won't resolve, that's a matter between you and the operator, and it's one of the real risks worth weighing before you play at any offshore casino site.

Before You Reach Out

A few things are worth checking first, since they cover most of the questions we receive:

• Our About Us page explains who we are and how our review process works
• Our Responsible Gambling page covers tools, limits, and support resources if gambling has stopped being fun
• Our Terms and Conditions page sets out how this site operates and the limits of what we provide

A Note on What This Site Is — and Isn't

Offshore casinos are licensed outside the US, typically in jurisdictions such as Curaçao, Anjouan, or Costa Rica, and they are not regulated by any US state. That means the consumer protections you'd expect from a licensed US operator — segregated player funds, formal dispute resolution, independently tested payout rates — generally don't apply. Playing at any offshore casino involves a legal grey area for US players, and the responsibility to check your own state's laws sits with you. We publish reviews and comparisons to help you make an informed choice; we don't provide legal or financial advice, and any tax or legal question about offshore gambling should go to a qualified professional, not to us.

Responsible Gambling and Age Requirements

This site is intended for adults aged 21 and over. Gambling carries a real risk of losing money, and offshore casinos add a further risk: since they sit outside US regulation, there's no guarantee a site will process a withdrawal promptly, or at all. If you're contacting us because gambling has become difficult to control, please don't wait for a reply from us — call 1-800-GAMBLER for free, confidential support, or visit our Responsible Gambling page for tools and further resources. Offshore casinos may not offer the same self-exclusion and account-limit tools as regulated US operators, so it's worth setting your own limits before you play.

Getting a Useful Response

If you're writing in about a specific casino, review, or piece of content, include the page or operator name and as much detail as you can — a screenshot, a date, or the section you're referring to all help us look into it faster. We read every message that comes in, though as an independent research site we can't promise a reply on a fixed timeline, and we're not able to resolve issues with a casino account directly.